About Lease Profiles Limited
Our aim is to provide the best value and a cost-effective solution to your vehicle requirements, whilst providing unrivalled customer care by our dedicated approach.
Our staff at Lease Profiles has years of experience of providing car leasing and contract hire agreements from small to medium sized businesses throughout the UK. When providing lease quotations to the personal user, we offer the same level of care and attention our larger corporate customers receive and with the security of knowing your costs will be fixed for the term of the contract. We are customer focused, our vehicle order process is simple, clear and straightforward. In partnership with our UK. main dealer supply network and blue chip finance companies, we will prioritise your order and offer you regular updates if you choose to factory order your vehicle. You will enjoy superb savings and first class communication. Your business is important to us, both now and in the future.
To help ensure that this happens we have agreed a set of standards within Lease Profiles to govern the way we do business with you. We believe they are the very least we should deliver to ensure a consistent, stress free experience whenever you are in contact with anyone representing Lease Profiles.
We will always endeavour to maintain the highest of standards and to fully comply with the guidance supplied by the Financial Conduct Authority and BVRLA. Treating customers fairly, communicating with clear, accurate and easy to understand information to our customers is a corner stone of our business philosophy.
Lease Profiles Limited is a credit broker (not a lender) and we are proud not to charge for documentation or have any administration charges.
Our standards are:
- We promise to keep you informed about all new car orders, including factory order updates, lead times and delivery planning.
- We will deliver your new car where you want it in mainland UK.
- We will ensure that the lease begins with a courtesy call from a member of the team within 24 hours post delivery to establish that all matters have been satisfactorily dealt with and that you are familiar with the vehicle.
- We commit to responding to any quotation request within 24 hours (weekdays)
- We will always take complaints seriously and ensure that a formal complaints procedure and remedy process is followed. Click here to view complaints procedure…
- We will always conduct our business in an open, honest and professional manner.
- We always contact customer when we say we will.
- We take any criticism productively and listen to customers needs
Why use a Broker?
Lease Profiles Limited is a vehicle sourcing and funding specialist.
We have direct access to the biggest and most competitive independent vehicle finance provider in the UK today.
Having established relationships with manufactures and franchised dealers covering all of the major brands we have the ability to provide highly competitive prices on all vehicles and funding options. This both saves our customers time and money as it reduces the administrative burden caused by sourcing vehicles, finding a reliable dealer and of course, searching for the best finance option.
With the inherent independence that comes from the way we operate, you are assured of an impartial approach that is hard to find when sourcing or funding your vehicles in the traditional manner.
We have many years of private and corporate vehicle sales experience and know what works. With our extensive knowledge of the automotive industry we are on hand to provide expert advice, from which car best suits your personal needs, through to the taxation benefits for company cars. Our advice is free and we care that you get the best vehicle and finance option that suits you. By being associated with the largest automotive finance providers in the UK we are able to offer the very best prices on whatever you choose.
We are a registered data handler, so you can be assured that the information you provide will be treated with the utmost care and will only be used to supply the underwriters with the necessary information.